Reviews
What they say about us?
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5/5
Sun Wave Pharma Int’l Conference of Alternative Medicine- 219 guests – Nice Dear Ralph, Thank you so very much for excellent planning and coordination with all suppliers for Sun Superstar group. I very much appreciate your constant supervision for all services. I know it was not an easy job but the most important is that everybody had very good time and left Nice with nice memories, thanks to you and your team. I also appreciate Laura’s constant supervision and happy attitude – she is very dear to me and my clients and indeed she played an important role for the success of this event. Not last – many thanks to your team, coordinators, drivers, guides, and to everybody who contributed for the success of this event. — Sept 2021
Mihaela Agaficioaie
MD, RoTvl+ Romania
5/5
MONACO 9 days for 4 VIP’s | Ralph, Thank you, They were so pleased with all your services. They commented that it enhanced their experience while in South of France. – Aug’19
Joyce S.
Corporate & Luxury Travel Specialist Protravel | USA
5/5
NICE 4 days | Good day, Ralph. Thank you for all your help with these clients. They really are very nice people, if a bit high maintenance! – Aug’19
Margaret M.
AUTOVENTURE USA
5/5
Private Yacht day charter – 26 pax from Beaulieu sur Mer HI Ralph, Thank you very much indeed for this! Your assistance through has been absolutely invaluable, thank you. I look forward to the next opportunity for something similar! Fantastic news that they will be able to use the pier at the hotel Royal Riviera, great work there! Pls see below comments from the skipper “I hope you had a good return for this private cruise. What a charming family! We did not have “ideal” conditions in terms of weather but we were able to do the scheduled program despite 2 or 3 people slightly victims of seasickness (one of the young returned to the hotel). Everyone had fun. They thanked the crew, and Laura R. enjoyed the surprise for dessert. – Jul’19
Reuben S.
Kirker Holidays UK
5/5
Paris trip to Giverny and Versailles – 10 people Dear Ralph, Thank you so much for a wonderful tour today. Daniel was a wonderful driver and Johanna was an excellent guide. She was so accommodating and knowledgeable and really just the nicest person! Everyone in our party was thoroughly impressed and so happy with the choice. Thank you very much for all your help! – Jun’19
Jodi K. D.
USA
5/5
French Riviera trip for 4 VIP’s | Hello Ralph, My clients Mr and Mrs S. and their adult children spent the day traveling the Cote d’Azur with you – they really had a great time and said their guide was excellent! Thank you! – May’19
Vicki A. CTC
Frontiers Int’l Travel Virtuoso USA
5/5
Paris 6 days for 4 people Thank you for pulling this all together on such short notice! – Oct’18
Bobby K.
Travel Coordinator, WCI USA
5/5
Paris 4 VIP’s Dear Ralph, Just a quick note to share the lovely message received by Mr C: thanks so much for taking such a good care of them! I just gave your contact to another client and dear friend of mine, Jeanine from WCMI in Chicago, have told her she will be in good hands! Francesca: We just wanted to send you a note to let you know your recommendation of Ralph Holt for our trip was an excellent one! His company and his drivers/guides were wonderful. Bonjour Ralph, We have enjoyed a wonderful trip in your beautiful country. It was especially marvelous due to Odelia (I hope my spelling is correct) and Shevan. Their courtesy, knowledge, and consideration were exceptional. Thank you so much for your help. John C. Dear Ralph, I know John had already sent you a note, but I wanted to add my thank you for helping to make our trip to France such a wonderful experience. Shevan and Odelia were excellent! Again, thank you so much for all your help. – Oct’18
Georgia B.
USA
5/5
Bonnieux – Provence for family of 15. Dear Ralph, I just want to thank you very much for the services you provided to the Gorman family. I have heard all good things from their travel agent, including that they really enjoyed having Kelvin as their driver. The fact that he is American speaking English and French is very good, especially since he was with them for a week. Merci pour tout!! – Jul’18
April B. Managing Partner
BellaVista Tours USA
5/5
PROVENCE & RIVIERA Trip for 41 guests Mr. Holt, I wish to commend the outstanding service your tour guide, Frederic, provided our touring group Bogus Basin Ski Club, Boise, Idaho U.S.A on 2 and 4 July, 2017. The first tour was to Monaco and surrounding areas, and the second trip was escorting our group to the Nice airport for our departure. Although we had a large group, around 40 persons, Frederic did an outstanding job of keeping track of everyone on the many stops, and provided interesting and informative talks about the sites. He also offered many amusing anecdotes and practical hints regarding what to see and do. On top of that, his command of spoken English was outstanding, easier to understand than most guides. Upon our departure at the airport, Frederic made sure all members successfully completed the boarding process, before he left. The group agreed he was the best travel guide we had. I highly recommend him, without any reservation, for any tour guide or related service. Your agency can be proud of him (You may use this letter as you see fit). – Jul’17
Mary P.
Trip coordinator for Bike & Barge Provence USA
5/5
Provence Trip – 3 VIP’s Dear Ralph, First I would like to transfer to you Mrs. Leila Saad appreciation about the trip. The guide at the cavern Chauvet du Pont d’Arc was way beyond her expectations & she was really happy. But what made her trip really pleasant & marvellous was the driver you assigned. In her words, he was the “added value in her trip” and she was really happy with his attitude, his help & his knowledge of the region. As for the hotels Europe Avignon and Sofitel Vieux Port Marseille, she was very pleased with the accommodation & services at both hotel. This has been said, I would like to thank you again from my side for all your help & attention during her trip. May’17
Joelle W.
Senior Holidays Consultant Saad Holidays, Lebanon
5/5
SILSMU180417 – 34 guests Paris, Nice & Monaco Hi Ralph I just wanted to email to say thank you for arranging all of the changes on this tour at the last minute. I cannot believe how much changed and problems this tour had on it. My apologises for the late information and thank you so much for your quick assistance. As always you work miracles for us! Thanks again – Apr’17
Kirsty
Tour Operations Manager ROL cruises UK
5/5
The W. Sydnor party 6 guests in Aix-en-Provence… I would like to let you know that Yannick L., our driver, was splendid! He arranged excellent tours of the areas, made excellent lunch suggestions with reservations, and took care of us in every way, even escorting us into restaurants to make sure every detail was just right. He was terrific! Ralph, thanks to you and your staff for arranging this spectacular trip for us. I am going back to Provence—might “go native” – Apr’17
Alexandra
The English Manner UK
5/5
Anna & Eddy’s wedding – 100 guests 4 days trip handled at last minute due to broken cruise ship… Hi Ralph, I just want to thank you from the bottom of my heart for all the help you have given us this weekend. You have taken such a weight from us by changing things so often and each time we asked without making it difficult for us. I am sure you were cursing many times behind the scenes but please be aware of how much we appreciate your help. We couldn’t have done it without you. The Excalibur was the perfect end to a wonderful day. Anna and Eddy absolutely loved it. They said it was magical, without any other cars on the road, just listening to the sound of the engine as they drove! Take care Maureen. – Sept’16
Maureen & David S.
UK
5/5
Mr Beale & Mr Lowrey Dear Ralph Just to let you know that Mr Beale has written a lovely letter of thanks, in which he praises the friendliness of all the drivers who accompanied them, airport and hotel to hotel. Please pass on to all concerned. – Sept’16
Belinda K.
Customer Services Manager Kirker Holidays UK
5/5
USA family 4pax Bonjour Ralph! We are back in the USA and finally on a normal schedule again. I am writing to thank you for helping make our trip to France so wonderful! We greatly enjoyed our vacation there. We really appreciated having Sylvie and Francois as our drivers through France. They were both great to spend the day with and we sincerely enjoyed our time with them. Sylvie was amazing getting us through Eze, Monte Carlo, to the Rothschild Villa for lunch, and back in time to the ship. This was no easy task considering we needed to return so early. Thank you for recommending lunch at the Rothschild Villa – our daughters LOVED it! In Marseille, Francois was an absolute joy and had excellent recommendations for us when we adjusted the itinerary since the hooligan index in Marseille was so high due to the Euro 2016 incidents the night before. We all enjoyed our time in Aix en Provence for market and Lourmarin for lunch. Again, thank you for helping make our trip to Europe so memorable and smooth. We only wish the ship had been in port for longer as we would’ve liked to have spent more time in France, particularly with such wonderful people as Francois and Sylvie. We will have to plan another trip to France in the future! Merci Ralph! – Jun’16
Monica D.
USA
5/5
Van Tuyl feedback Wonderful email from Pat Van Tuyl. Looks like they really enjoyed their driver, Thierry. Loved the comment on Franglais!! Whatever works. It s very sweet of her to take the time to do this. Thanks Ralph for making this happen in such short notice. Really appreciated and glad we reconnected. – June 2016
Colette
Maritz Journeys USA
5/5
2016 Monaco Grand Prix F1 by Fred Olsen Cruises M/S BlackWatch 258 pax Good morning Ralph It was nice to meet you on Sunday! We just wanted to say a huge thank you to yourself, your team and your drivers! Everything ran like clockwork and was perfect, we couldn t have asked for anymore. Colours, lists and vouchers worked brilliantly again! Thank you again, and we look forward to next year!! – 29th May 2016
Alex Pitman
Operations Executive ROL Cruise, UK
5/5
Customer Services Control Dear Ralph Thank you for arranging our transfers for our recent visit to the South of France so efficiently. Special thanks to our driver Antoine, who was punctual, charming and informative, we were very impressed! – Nov 2015
Belinda Keay
Customer Services Manager Kirker Holidays
5/5
Agrodimeks Bulgaria Cannes Incentive 108 pax Dear Ralph, Thanks a lot for all your help, I would also like to share our client’s feedback (Milena Todorova) with you : The first thing I want to tell you is that everything was perfect – the hotel, the services, everything. The two groups had wonderful stay and the head client is absolutely satisfied with our work. Let me all tell you that the professionalism and impeccability of services I was happy to count on in France were probably the best so far in my trips. Your local partner VIP Riviera Service is amazing. Our guide Frederic is a unique person that I am happy I had the chance to meet. The drivers were also great. As a whole – perfect! Looking forward to working with you in future as well ! – Nov 2015
Ms Kariene Mavjekar
W.A. Travel Services, Switzerland
5/5
Australia Grumpy Old Bears Basket ball team at the European Master Games 2015 in Nice Fantastic thank you! Did you know they won the Gold medal?! You have been so helpful and so professional; I would not have been able to do this without you and I am very grateful (and I know Rickard is too). THANK YOU RALPH – Oct 2015
Rebecca
EA to Rickard Gardell Pacific Equity Partners Sydney
5/5
Tema Nice Cultural group tour 21 pax Hello Ralph I just got an email with feedback from the group trip. They travel every year but they all agreed this was the best trip they had ever had together. They said everything was great, the food and the sightseeing, but the best experience was the boat trip. I will use you again. Thank you for taking care of this group. – Sept 2015
Even Aandal
Tema Norway
5/5
M/M Gitnicks – 2 pax Bonjour Ralph, I wanted to let you know that everything for the GITNICKs went perfect! I received a call late on Friday, Dr. G. did not even get home before he called to let me know how perfect his trip was. He said it was the best trip he has EVER had! The driver was amazing. He was blown away by the service he had. From a guy that was so difficult and picky, this is amazing news! Good job. Thank you, thank you, thank you. A thousand times, thank you for the spectacular work. It is a pleasure working with you! – June 2015
Lisa ITS
USA
5/5
Dropa Droguerie Incentive Nice 17 pax Dear Ralph, Referring to our group DROPA DROGERIE we had with you from 13.-15.3.15 in Nizza, we are happy to give you a great hand-shake… Our clients were most satisfied with all your service and we got a big compliment for the organisation. Especially a big THANK YOU for the tour guide that accompanied the group. Hope to have more business for you in future, we thank you for your cooperation. – Mar. 2015
Franz Beckmann
Mondial Switzerland
5/5
RE – Reitman party that did Marseille/Avignon and Villefranche/Italian Riviera Hi Ralph, I want to let you know I heard from the Reitman travel agent and they told her all the shore excursions (5) I did for them were the best they ever had in many years of cruising. I want to thank you for making me look good. – Oct. 2014
Steve
Miami Beach, USA
5/5
Defalk incentive 25 persons – Hi Ralph The group and myself had a great time in Cote d’Azur, and it was a pleasure working with you! Hope we can do more business together. You are great to work with. We had really good feedback from the client. They LOVED the skippers on the boat. Such great people. Also the bike guides were so friendly and good. – Sept 2014
Johan Delfalk
Sweden
5/5
Singapore 13 persons – Bonjour Ralph, We thank you for the excellent service that you and your team has supported to Quotient Travelplanner, these past few days. I would like to say thank you to Laurent for being helpful and updating me accordingly when I entrusted him with an errand. This has indeed place your company as one of my favourites :) I hope to work with you again in time to come. Look forward to be in touch with you again! – May 2014
Hartini Osmand
Singapore
5/5
USA West Point Alumnies 90 persons – Hello Ralph! I wanted to let you know how exceptional your guides and drivers are! We absolutely loved Frederic, Patrick, and Michel, as well as the drivers Marc and Fabian. I will be working this same trip in August, and I hope we can use the same guides! That would make me amazingly happy! I REALLY appreciate your helpfulness and flexibility with all the changes in our program. Everything went perfectly! Looking forward to working with you in August! – Apr 2014
Shelley Norton
Lead Trip Director THOMAS P. GOHAGAN & COMPANY USA
5/5
Great job, Ralph.. I so appreciate your always being there… been many years since I started doing business with you..never been disappointed yet!!!! Ciao and Merci. – March 2014
Bev
***A Virtuoso Agency***, Texas
5/5
Hi Ralph! Thank you so much! I wanted to let you know Robert was an amazing driver/guide. I enjoyed spending my 2 days with him. We will definitely contact you when we have clients in the South of France. Thanks, – Nov 2013
Jamie
Bruccoleri Entertainment Manager ITS USA
5/5
thanks for the trip And a special thanks to Ralph who helped us so much in the somewhat difficult choice of where to stay before the ship departure. The AC Ambassadeur was an absolutely perfect choice since it’s location was so special. all the best, – June 2013
Bob
5/5
Regarding our recent trip to in Monaco with your help. Dear Ralph, Just like to inform you of the best experience at the hermitage hotel. Further to this we had a extraordinary tour guide with Mr Joe Laffont whose professional manner, knowledge of the history and current anecdotes of Monte Carlo and nearby villages was both impressive and informative. Further, He was courteous and went above and beyond carrying luggage, escorting to venues, and went so far as to wait at station for our train arrival and helped with track and seat identification. His English is flawless it would be difficult to find a better driver/guide and as you know we have had much experience. Thank you – August 2012
Dr Principato/Ms Carty
UK
5/5
Travel arrangements for DILLON Good morning Ralph, I’m just writing to let you know how much my clients Mr & Mrs Dillon enjoyed their stay in France, and they were extremely happy with all of your services. Hopefully I can send some more business your way in the near future. – April 2012
Joan Luguel
Australia
5/5
Thomas Cook UK Agents fam trip Cannes to Monaco & Eze Thanks Ralph again thanks for all your help on this. The tour operator rang me yesterday actually and said it was very busy but it was a fabulous trip so they were all very happy. Thanks! – May 2012
Antonia Jones
Birmingham UK
5/5
Berlin Chemie Menarini Dear Ralph, On behalf of my clients I would like to thank you for the excellent restaurant proposals… The group is safely back and thank us for recommending both places !!! – Feb. 2012
Tourisma Riga Latvia
Tourisma Riga Latvia
5/5
Honeymooners to Nice Dear Ralph I want to thank you for taking care of our daughter and her new husband on their recent visit to Nice. The hotel was very nice, and the transfers were a big help to them. Thank you for everything; they had a wonderful time. All the best, – Oct 2011
Diana Bloss
USA
5/5
Kirker Fam trip Good morning Ralph and Patrick I hope this email finds you both well, may I thank you for ordering the sun especially for us, it was great to see the Cote d Azur in such bright colors. Patrick you are an excellent guide and we hope to use your services more in the future you were excellent all the agents will remember you, Ralph as usual from John Paul the driver and the other drivers who transferred us to the airport everything was very smooth and that is why Kirker use your excellent services, thank you both so much it was a fantastic experience which you made possible.– Nov. 2011
Hisham Mahmoud
Agency Sales Manager UK & Ireland
5/5
Zaragosa Family to Cannes 12 persons. Dear Ralph THANK YOU for all you have done for our visit. Your efforts will be rewarded as we will for certainly return in 2012. Cannes was voted as the highlight of our European summer vacation 2011. There is so much to see and do with you next year. With heatfelt appreciation, – July 2011
Heidi
USA
5/5
Met Life incentive to Cannes 27 persons. Hi Ralph Just a quick note to say thanks for all you help last weekend – everyone enjoyed it and we have had some good feedback – June 2011
Philippe Bainbridge
UK
5/5
Hikers trip, 30 persons. – Hi Ralph, I just want to thank you so much for helping to make our trip go so smoothly. It was nice to see John Paul again, the groups really like him, as do I. All went well. Always a pleasure doing business with you Ralph. Thanks again Ralph for providing a great service year after year, it is much appreciated. – June 2011
Joyce Minosh
USA
5/5
Joe Lustenberger, merci! Hi Ralph, we received this email from Valentino: Gentlemen, I have to tell you that once again Ralph Holt of VIP Riviera came through in flying colors! With a client needing transportation help in both Nice/Monaco and Paris/CDG, Ralph not only is providing the needed vehicles/drivers [for a honeymoon trip], but more importantly, facilitated the payment process with electronic transfer of funds from our French account to his VIP Riviera account. This may sound like a very simple thing, and it probably would be if everything were to transpire in one location [USA!], but having to deal transatlantic, it really pays to have someone there who will take the time to act personally between the two banks with no language problems. So . . . . Thank you Ralph Holt and company. – May 2011
Valentino Macor
5/5
Louisiana Lawers Association Nice, 56 persons. – Dear Ralph, You may rest assured that if we have an opportunity to bring another association to Nice it is yours. Your organization and your guides were the finest, and our people were most grateful for their expertise and professionalism. J P and Frederic should be commended. I also appreciate all your good advise and timely replies. All this makes us look good to our clients. Very best – April 2011
Peter McLean
USA
5/5
Dear Ralph, Thank you for your below message. Fantastic feedback! I am pleased we do cooperate with supplier who values HTX clients and is able to go the extra mile. It is much appreciated. Many thanks for your help in getting my mobile phone from Toulouse. Thank you not only for this but also for your good taxi service and excellent drivers. I look forward to using them again in the future. – April 2011
David M. Agnes B
Contracts Executive HTX UK
5/5
Dear Sir, I just want to put on record our warmest thanks to Sebastian who drove us to Nice Airport yesterday evening. My husband had been taken ill, and late in the afternoon we managed to get seats on the evening flight back to London. Sebastian very kindly got us there from Mougins in time, despite the traffic, sent me off to check in while he organised the luggage and was particularly helpful at the BA check-in desk to explain the reason we were rather late, and ensure that my husband had a wheelchair. It would all have been much more difficult to organise had he not been there. Would you kindly pass our grateful thanks on to him – it made the whole journey home so much easier – and send him our very best wishes. – Feb. 2011
Maxine Vlieland
UK
5/5
Dear Ralph, 280 pax – MS Boreal to Nice – EVERYONE in the group was SO happy they did the post tour program in Nice.. you always take such excellent care of us. It was so nice to see familiar faces and meet some new ones. All guides and drivers did a super job..the hotel was also wonderful as well.. SO..we keep in touch, I am sure to see you next year! – Nov. 2010
Robin
Senior Travel Director USA
5/5
Dear Ralph, Mrs. Minarikova and the whole group M/S AIDA Bratislava did have a great time in Cannes, even when they have been late. – Oct. 2010
Bettina K.
Austria
5/5
Aloha Ralph, Our group (35 pax M/S Ruby Princess) just arrived home from their Grand Med cruise. They all had a wonderful time. Thank you for your help with the groups shore excursion in Monte Carlo. I look forward to working with you next year. – Sept. 2010
Peggy Chock Group Coordinator
Hawaii USA
5/5
Dear Ralph, Thanks for all of your help. Our 240 passengers had a wonderful time. – Sept 2010
Paulie Gideon
Canada
5/5
Bonjour Ralph Ce petit mot pour vous remercier de la prestation pour ces 3 jours sur Nice et la region. la gentillesse et la serviabilite des “chauffeurs” pour les navettes gare – hotel, le professionnalisme, les connaissances, le bon esprit, la disponibilite de Frederic (et de Dominique, le chauffeur) pour la journee Peillon, Eze, Monaco, les autres adresses de restaurants (avec une mention speciale pour Frog) l’hotel Regence idealement situe le temps, ni trop chaud, ni trop frais le soir, permettant les balades d’apres diner une Mediterranee restant sagement du bon cote de la Promenade Bref, vous avez compris que nous garderons un bon souvenir de ce sejour et que c’est au nom de tous les membres presents de notre association que je vous remercie ainsi que votre equipe pour nous avoir concocte (avec la participation active de notre Maryse) ce voyage de decouverte. Tres cordialement Alain – Juin 2010
Alain Daude
France
5/5
Hi Ralph, Just a quick message to say many thanks for organising the coach transport back from Eze to Le Havre on Sunday for 27 people!! We arrived home safely to the UK this morning and we are grateful for your quick thinking and offering us a coach instead of the transfers to the airport that we had arranged. We were also very impressed with the professional service when we were picked up from Nice airport on Thursday – the vehicles were great and drivers very professional. Thanks very much – April 2010
Sarah Govier
UK
5/5
Hello Ralph, Also thanks to you for this recommendation. Our dinner at La Mandarine had been very much appreciated from our customers and the locations was really nice at that evening.Thanks again for your support. – Feb. 2010
Petra Scheffer
Marketing Support Manager EMEAA – Germany
5/5
Dear Ralph: Thank you for a job well done; Irene sends her best regards. – Nov. 2009
Joe
Wineland USA
5/5
Ralph, Firstly I want to sincerely thank you for helping to facilitate the moment of the Sigma group earlier this month. While the numbers were down considerably on what we and the client would have liked, the feedback received to date has been very positive. I especially want to thank you for the flexibility and patience you showed me in particular with the change in vehicles at the last minute and also the missing lunch (my fault) not booked for Monaco. Everyone who participated on the tours on the French and Italian Riviera raved about the tours. Fred was a great guide and is a credit to the profession. Thank you for sourcing him. The group loved the lunch in San Remo and have already had a call from one of the ladies saying how much she is enjoying listening to the CD of music she purchased there.Thank you once again and I look forward to the opportunity to work with you again in the future. – Nov. 200
Mathew Lazarow
Australia
5/5
Wendy Wow, that’s all I can say. Thanks for the GREAT job you did with our trip. Everything went great Michelle… USA Urica…. Spain Wendy…France What a team. You gals really know how to throw a party. All I can say is THANK YOU but that doesn’t seem to say it all. — Sept 2009
The Greatest Rod.
USA
5/5
Dear Ralph, I just spoke to our client and received only positive feedback! They particularly mentioned the guide was good and gave them a lot of information. Thank you very much for your efforts and for the good job. I enjoyed working with you and look forward to bringing you a big group soon :-) — Jan 2009
Marit Hoogendoorn
The Netherlands
5/5
Thank you so much Ralph. The services was 5 Stars ! Congratulations, the drivers were very professionals and the car very comfortable. – Oct. 2008
Ricardo Caixinha
Portugal
5/5
Dear Ralph/Diana, Just for your information, client was very pleased about all services. He has enjoyed the trip very much. – Sept 2008
Madalena Franco Frazao
Portugal
5/5
Ralph and Diana, I just wanted to take a moment before unpacking to thank you so much for the wonderful job you did for my group of lady friends. I have taken these ladies to Paris/Nice/Sorrento/Tuscany and now Provence and they agreed it was the best trip ever. It was very good to have the confidence that the bus WOULD be there and that the guide WOULD be there. It has been a pleasure doing business with Holt France. Your drivers, busses, guides and routes/timing were all absolutely perfect. I had not a worry. We also had very good weather, wine and food to make the trip even better. Thanks again Ralph, it’s been a pleasure. As soon as the euro gets better, the US financial situation improves and we have a new president, I’ll be working on a return trip and be sure to use HOLT for my France vendor. – Sept 2008
Joyce Minosh
USA
5/5
Dear Ralph… Disembarkation went very smoothly as you know, the passengers really enjoyed the Nice tour and your guides David and Cecile were terrific. I would LOVE to have them with our groups at any time. They did some extra special stops during the Nice tour to make up for missing Casino Square in Monte Carlo which is MUCH appreciated. Our day in Monaco went very smoothly..the city shuttle was waiting there for us when we arrived and the rider to the Top of the Rock was only about 8 minutes. we arrived before all the crowds and had the Cathedral almost to ourselves..when we were getting ready to leave the crowds started coming..it was perfect timing. Departures this morning went very smoothly as well. It is always a pleasure to work with someone as professional as you are and Diana is also a delight… I really look forward to the next time we work together. – May 2008
ROBIN
USA
5/5
KRKA group to Nice – Dear Ralph and Diana, I would like to thank you both for the services and nice communication organising this trip 5-9/04/08. Everything was ok, group members arrived happy. They liked service minded staff in the hotel, excursions and especially the guide.
Rasa Meskyte
Lithuania
5/5
Groups Eli Lilly & Jansen Cilag — Dear Ralph, I would like to thank you for all your services. Everything was perfect, clients liked the stay in Nice. — April 2008
Ing. Etela Magyarová
Slovakia
5/5
SUZUKI “Splash” car launch 5 back-to-backs of 100 Journalists Hi Ralph… Everything worked fine so many thanks for your support. No major problems, although with anything this intense and the multi-layered client/organser/venue structure there is always going to be a few challenges along the way. Many thanks to you and Diana also to all the hostesses. Bronwin was extremely pleased with the support from Carole at Arbusiers. Caroline at the Martinez did a great job and did not complain even when we stuck her in the dungeon for a day putting stickers on room gifts. We never met the guys at the airport but as there were no adverse comments that obviously all worked perfectly. As you know Ian developed a relationship with Vincent from day one.
Bob Jones
UK
5/5
PREVENT Monte-Carlo – 100 attendants. Ralph was a charming representative and he recommended a very nice off-site event for our guests on Friday evening. I was responsible for ground transportation on site and I can also report that their performance on Ground Transportation was good in light of the fact that we had an inordinate amount of last minute changes on this program. Diana in Ralph’s office was delightful, always cheerful and willing to assist us with adjustments to the schedule. In most cases, they were able to accommodate changes quickly, which was critical in this particular case. They did a good job of reporting inability to locate pax, so all in all I would give them very good marks.
Geni Batchelor
USA
5/5
SIGMA 400 persons Hi Ralph, Firstly many thanks to yourself and Diana for the fine job you did with the Sigma group earlier this month. I’m still working through the delegate feedback forms, but anecdotally most people had a wonderful time and enjoyed the tours very much. – Oct. 2007
Mathew Lazarow
Australia
5/5
Poland CMS lawyers incentive to Cannes 28 persons – Dear Ralph and Diana, Thank you very much for handling our group so well. They enjoyed their trip very much and passed on very positive comments to me about the restaurants you booked and the catamaran trip on Saturday. The service in St.Paul was excellent , very prompt. Even the weather was on their side… I appreciate your patience with this group while working on the programme. Thank you for your flexibility. – Sept. 2007
Elzbieta Grykatowska
Poland
5/5
Complaints Feedback —– Dear Ralph, I am emailing to express our thanks for providing such a reliable service, it makes such a difference when we can be confident that our suppliers Will continue to give excellent customer service as this is always Holiday Taxis aim for our clients – Reliable, care-free transfers! The reason I am emailing you about this is because I work in the Customer Service Department and deal with complaints on a daily basis. I have just been doing our monthly complaints report and have noticed that this year we have only received two complaints (considering the 580 airport transfers handled during the last 12 months!!!) for VIP and only one of them was VIP’s error which you kindly sorted out very promptly. So I just wanted to thank you for your excellent service! It is not often that we can give positive feedback but I’m glad to be the one to give it to VIP Riviera today! Thanks for your continued hard work and support.
Laura Mummery
Operations Customer Services Executive – UK
5/5
Group Travel – Thank you Ralph. You all have been a pleasure to work with. We look forward to working with you again on (hopefully) future projects. –Aug. 2007
Karen Goodrich
USA
5/5
Compliments galore —– Hi Ralph, Another happy happy client! Hi, the tour in Nice was excellent, what a great tour-guide. They are one of the best companies I have ever experienced. We will be sure to book all of our tours with you and your guys over there. They truly made our cruise experience one of a kind This was for the MINTZ GROUP Thanks again!!!!– July 2007
Carolyn Mason
USA
5/5
105 persons Monte-Carlo…Hello Ralph, Just wanted to drop you a note to thank you for your help and assistance in Monaco last week. All events went very well and our clients thoroughly enjoyed themselves. Hope to work with you again in the future. – May 2007
Tammy Phillips
Managing Director MORGAN STANLEY UK
5/5
Compliments galore —– Hi Ralph, Another happy happy client! Hi, the tour in Nice was excellent, what a great tour-guide. They are one of the best companies I have ever experienced. We will be sure to book all of our tours with you and your guys over there. They truly made our cruise experience one of a kind This was for the MINTZ GROUP Thanks again!!!!– July 2007
Carolyn Mason
USA
5/5
105 persons Monte-Carlo…Hello Ralph, Just wanted to drop you a note to thank you for your help and assistance in Monaco last week. All events went very well and our clients thoroughly enjoyed themselves. Hope to work with you again in the future. – May 2007
Tammy Phillips
Managing Director MORGAN STANLEY UK
5/5
Hi Ralph, Just back from our trip, wanted to thank you for organizing the day with Geoff. He was very accommodating and his discretion ensured that Tracy and our friends were blissfully unaware of the Helicopter tour right up to the point of arriving at the Heliport! It was a huge surprise well received and a fantastic opportunity to see Monaco, Villefranche and the coast from the Air! This together with the sightseeing with Geoff made for a brilliant day, so thank you! Id like to bring Tracy back again as I don’t think we saw Monaco or Cannes at their best with both being prepared for forthcoming events and I think at a different time we could spend a few days seeing both at their unspoiled best. Anyhow thanks again, will be in touch. Cheers — May 2007
Andy Perrin
Managing Director Hemisphere Freight Services UK
5/5
HARVEY’s 50 persons – Hi Ralph, Just wanted to let you know that the Riviera excursion was one of the most favourite of all the excursions that the group did. They loved the tour, the pace, the places visited and the free time and Maria was a huge hit (in fact she was voted the most favourite guide of the tour!). If we’re lucky enough to do any more work in your area, we will most definitely be calling on you! Thank you once again for an exceptionally well organised trip! Helen –May 2007
HELEN SHELVER
South Africa
5/5
TRICORBRAUN 100 persons Ralph, Thanks again for everything in France – it was a great trip! – March 2007
Judy McGee
USA
5/5
Private tours Thank You! You have been great throughout the entire tour process from booking, advice, excellent guides and follow through. If I can ever help you in Texas, please call me. Sincerely, – March 2007
Claudia Greenlee
USA